{"id":7273,"date":"2023-06-28T02:45:52","date_gmt":"2023-06-28T02:45:52","guid":{"rendered":"https:\/\/tuyendung.topcv.vn\/bai-viet\/?p=7273"},"modified":"2024-05-09T07:30:10","modified_gmt":"2024-05-09T07:30:10","slug":"kpis-la-gi-cach-xay-dung-kpis","status":"publish","type":"post","link":"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/","title":{"rendered":"KPIs l\u00e0 g\u00ec? H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p"},"content":{"rendered":"\n<p>KPIs l\u00e0 ch\u1ec9 s\u1ed1 quan tr\u1ecdng \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. Tuy nhi\u00ean, vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 ch\u1ec9 s\u1ed1 KPIs hi\u1ec7u qu\u1ea3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p. V\u1eady, KPIs l\u00e0 g\u00ec? C\u00e1ch x\u00e2y d\u1ef1ng <strong>KPIs l\u00e0 g\u00ec<\/strong> trong doanh nghi\u1ec7p? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a <a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>tuyendung.topcv.vn<\/strong><\/a> s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3i \u0111\u00e1p v\u1ea5n \u0111\u1ec1 n\u00e0y.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Tong_quan_ve_KPIs\" >T\u1ed5ng quan v\u1ec1 KPIs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_la_gi\" >KPIs l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Loi_ich_khi_doanh_nghiep_su_dung_KPIs_la_gi\" >L\u1ee3i \u00edch khi doanh nghi\u1ec7p s\u1eed d\u1ee5ng KPIs l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Nhung_thach_thuc_khi_su_dung_KPIs_la_gi\" >Nh\u1eefng th\u00e1ch th\u1ee9c khi s\u1eed d\u1ee5ng KPIs l\u00e0 g\u00ec?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Mot_so_loai_KPIs_pho_bien_trong_doanh_nghiep\" >M\u1ed9t s\u1ed1 lo\u1ea1i KPIs ph\u1ed5 bi\u1ebfn trong doanh nghi\u1ec7p<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_ve_tai_chinh\" >KPIs v\u1ec1 t\u00e0i ch\u00ednh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_ve_trai_nghiem_khach_hang\" >KPIs v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_hieu_suat_quy_trinh\" >KPIs hi\u1ec7u su\u1ea5t quy tr\u00ecnh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_marketing\" >KPIs marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_ban_hang\" >KPIs b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#KPIs_nhan_su\" >KPIs nh\u00e2n s\u1ef1<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#5_buoc_xay_dung_KPIs_hieu_qua_cho_doanh_nghiep\" >5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Xac_dinh_nguoi_xay_dung_KPIs\" >X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Xac_dinh_cac_chi_so_trong_KPIs\" >X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 trong KPIs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Trien_khai_he_thong_KPIs_trong_to_chuc\" >Tri\u1ec3n khai h\u1ec7 th\u1ed1ng KPIs trong t\u1ed5 ch\u1ee9c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Danh_gia_KPIs_va_tinh_toan_voi_luong_thuong\" >\u0110\u00e1nh gi\u00e1 KPIs v\u00e0 t\u00ednh to\u00e1n v\u1edbi l\u01b0\u01a1ng th\u01b0\u1edfng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/#Dieu_chinh_KPIs_phu_hop_voi_thuc_te\" >\u0110i\u1ec1u ch\u1ec9nh KPIs ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tong_quan_ve_KPIs\"><\/span><strong>T\u1ed5ng quan v\u1ec1 KPIs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_la_gi\"><\/span><strong>KPIs l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Key Performance Indicators (KPIs) l\u00e0 c\u00e1c th\u00f4ng s\u1ed1 \u0111o l\u01b0\u1eddng quan tr\u1ecdng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u00e0 theo d\u00f5i hi\u1ec7u su\u1ea5t c\u1ee7a c\u00e1 nh\u00e2n, nh\u00f3m ho\u1eb7c t\u1ed5 ch\u1ee9c trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 n\u00e0o \u0111\u00f3. KPIs l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ecbnh r\u00f5 r\u00e0ng, c\u00f3 th\u1ec3 \u0111o v\u00e0 so s\u00e1nh \u0111\u01b0\u1ee3c. T\u1eeb ch\u1ec9 s\u1ed1 KPIs, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng v\u00e0 ti\u1ebfn b\u1ed9 trong c\u00e1c l\u0129nh v\u1ef1c quan tr\u1ecdng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1.jpg\" alt=\"T\u00ecm hi\u1ec3u v\u1ec1 KPIs l\u00e0 g\u00ec gi\u00fap doanh nghi\u1ec7p t\u0103ng tr\u01b0\u1edfng hi\u1ec7u qu\u1ea3 h\u01a1n\" class=\"wp-image-7285\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-1-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>T\u00ecm hi\u1ec3u v\u1ec1 KPIs l\u00e0 g\u00ec gi\u00fap doanh nghi\u1ec7p t\u0103ng tr\u01b0\u1edfng hi\u1ec7u qu\u1ea3 h\u01a1n<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Loi_ich_khi_doanh_nghiep_su_dung_KPIs_la_gi\"><\/span><strong>L\u1ee3i \u00edch khi doanh nghi\u1ec7p s\u1eed d\u1ee5ng KPIs l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>KPIs mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho t\u1ed5 ch\u1ee9c. C\u1ee5 th\u1ec3, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 ch\u00ednh gi\u00fap b\u1ea1n hi\u1ec3u h\u01a1n v\u1ec1 l\u1ee3i \u00edch \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p c\u1ee7a KPIs l\u00e0 g\u00ec:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Gi\u00fap \u00edch trong c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p<\/strong><\/h4>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi g\u00f3c \u0111\u1ed9 c\u1ee7a doanh nghi\u1ec7p, KPIs mang \u0111\u1ebfn nh\u1eefng l\u1ee3i \u00edch nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li><strong>\u0110\u1ea3m b\u1ea3o minh b\u1ea1ch, tr\u00e1ch nhi\u1ec7m: <\/strong>KPIs cung c\u1ea5p c\u00e1i nh\u00ecn kh\u00e1ch quan v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn ho\u1eb7c nh\u00f3m so v\u1edbi nhau v\u00e0 so s\u00e1nh v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c kh\u00e1c trong c\u00f9ng ng\u00e0nh, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng s\u1ef1 minh b\u1ea1ch, tr\u00e1ch nhi\u1ec7m trong t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li><strong>C\u1ea3i thi\u1ec7n quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u1eddi gian th\u1ef1c: <\/strong>KPIs cung c\u1ea5p cho t\u1ed5 ch\u1ee9c d\u1eef li\u1ec7u, th\u00f4ng tin c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf thay v\u00ec ch\u1ec9 d\u1ef1a tr\u00ean c\u1ea3m gi\u00e1c hay xu h\u01b0\u1edbng ng\u00e0nh. \u0110i\u1ec1u n\u00e0y s\u1ebd c\u1ea3i thi\u1ec7n m\u00f4 h\u00ecnh ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a t\u1eebng \u0111\u1ed9i nh\u00f3m v\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng kh\u00e1c.<\/li>\n\n\n\n<li><strong>Theo d\u00f5i hi\u1ec7u su\u1ea5t v\u00e0 li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn: <\/strong>B\u1eb1ng c\u00e1ch theo d\u00f5i hi\u1ec7u su\u1ea5t theo th\u1eddi gian, doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng KPIs \u0111\u1ec3 nh\u1eadn bi\u1ebft xu h\u01b0\u1edbng v\u00e0 m\u00f4 h\u00ecnh, t\u1eeb \u0111\u00f3 t\u0103ng c\u01b0\u1eddng hi\u1ec7u qu\u1ea3 h\u01a1n trong t\u01b0\u01a1ng lai b\u1eb1ng c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh, c\u1ea3i thi\u1ec7n khi c\u1ea7n thi\u1ebft. \u0110i\u1ec1u n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u1ed5 ch\u1ee9c lu\u00f4n lu\u00f4n n\u1ed7 l\u1ef1c v\u00ec s\u1ef1 xu\u1ea5t s\u1eafc v\u00e0 li\u00ean t\u1ee5c ph\u00e1t tri\u1ec3n.<\/li>\n\n\n\n<li><strong>N\u00e2ng cao t\u00ednh c\u1ea1nh tranh v\u00e0 s\u00e1ng t\u1ea1o:<\/strong> V\u1edbi d\u1eef li\u1ec7u th\u1eddi gian th\u1ef1c t\u1eeb vi\u1ec7c theo d\u00f5i KPIs, cung c\u1ea5p ph\u1ea3n h\u1ed3i li\u00ean t\u1ee5c, c\u00e1c c\u00f4ng ty c\u00f3 th\u1ec3 \u0111\u1ecbnh v\u1ecb m\u00ecnh t\u1ed1t h\u01a1n so v\u1edbi \u0111\u1ed1i th\u1ee7 v\u00e0 c\u0169ng c\u00f3 th\u00f4ng tin h\u1eefu \u00edch v\u1ec1 c\u00e1c l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, gi\u00fap t\u1ea1o ra m\u1ed9t v\u0103n h\u00f3a s\u00e1ng t\u1ea1o trong doanh nghi\u1ec7p d\u1eabn \u0111\u1ebfn s\u1ef1 c\u1ea1nh tranh t\u0103ng c\u01b0\u1eddng t\u1ed5ng th\u1ec3.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2.jpg\" alt=\"KPIs mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p\" class=\"wp-image-7284\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-2-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>KPIs mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p<\/em><\/figcaption><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>T\u0103ng c\u01b0\u1eddng s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean<\/strong><\/h4>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi nh\u00e2n vi\u00ean, KPIs mang \u0111\u1ebfn nh\u1eefng l\u1ee3i \u00edch nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li><strong>T\u0103ng c\u01b0\u1eddng \u0111\u1ed9ng l\u1ef1c:<\/strong> Khi nh\u00e2n vi\u00ean nh\u00ecn th\u1ea5y c\u00f4ng s\u1ee9c c\u1ee7a m\u00ecnh g\u00f3p ph\u1ea7n v\u00e0o th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c th\u00f4ng qua m\u1ee5c ti\u00eau c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111\u01b0\u1ee3c \u0111\u1eb7t b\u1edfi KPIs, h\u1ecd tr\u1edf n\u00ean \u0111\u1ed9ng l\u1ef1c h\u01a1n trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00f3, d\u1eabn \u0111\u1ebfn c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t qua s\u1ef1 t\u0103ng c\u01b0\u1eddng h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c nh\u00f3m.<\/li>\n\n\n\n<li><strong>C\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn k\u1ecbp th\u1eddi<\/strong>: V\u1edbi m\u1ee5c ti\u00eau v\u00e0 khung m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ecbnh r\u00f5 b\u1edfi KPIs, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn th\u00e0nh c\u00f4ng k\u1ecbp th\u1eddi khi nh\u00f3m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau nhanh ch\u00f3ng ho\u1eb7c hi\u1ec7u qu\u1ea3. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u00f3 c\u1ea3m gi\u00e1c th\u00e0nh t\u1ef1u v\u00e0 th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a th\u00e0nh c\u00f4ng trong n\u01a1i l\u00e0m vi\u1ec7c.<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u00ecm hi\u1ec3u th\u00eam: <\/strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/mau-danh-gia-hieu-suat-lam-viec-cua-nhan-vien\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>M\u1eabu \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean chu\u1ea9n ch\u1ec9nh<\/strong><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>N\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n\n\n\n<p>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n nhu c\u1ea7u v\u00e0 mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch theo d\u00f5i s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd th\u00f4ng qua c\u00e1c KPIs nh\u01b0:<\/p>\n\n\n\n<ul>\n<li>Th\u1eddi gian ph\u1ea3n h\u1ed3i.<\/li>\n\n\n\n<li>S\u1ed1 v\u1ea5n \u0111\u1ec1 gi\u1ea3i quy\u1ebft trong m\u1ed7i phi\u00ean.<\/li>\n\n\n\n<li>Th\u1eddi gian gi\u1ea3i quy\u1ebft trung b\u00ecnh.<\/li>\n\n\n\n<li>S\u1ed1 l\u1ea7n quay l\u1ea1i s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 trung b\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n<p>\u0110i\u1ec1u n\u00e0y gi\u00fap \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh th\u00f4ng minh \u0111\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5, t\u0103ng c\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3.jpg\" alt=\"\u00c1p d\u1ee5ng KPIs \u0111\u00fang \u0111\u1eafn c\u00f3 th\u1ec3 n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng\" class=\"wp-image-7283\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-3-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>\u00c1p d\u1ee5ng KPIs \u0111\u00fang \u0111\u1eafn c\u00f3 th\u1ec3 n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhung_thach_thuc_khi_su_dung_KPIs_la_gi\"><\/span><strong>Nh\u1eefng th\u00e1ch th\u1ee9c khi s\u1eed d\u1ee5ng KPIs l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>B\u00ean c\u1ea1nh nh\u1eefng l\u1ee3i \u00edch tr\u00ean, doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 g\u1eb7p nh\u1eefng th\u00e1ch th\u1ee9c trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng, \u0111o l\u01b0\u1eddng b\u1eb1ng ch\u1ec9 s\u1ed1 KPIs. D\u01b0\u1edbi \u0111\u00e2y s\u1ebd l\u00e0 c\u00e1c y\u1ebfu t\u1ed1 gi\u00fap b\u1ea1n hi\u1ec3u h\u01a1n v\u1ec1 th\u00e1ch th\u1ee9c khi s\u1eed d\u1ee5ng KPIs l\u00e0 g\u00ec, bao g\u1ed3m:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Qu\u1ea3n l\u00fd, \u0111\u1ecbnh ngh\u0129a KPIs l\u00e0 g\u00ec trong t\u1ed5 ch\u1ee9c<\/strong><\/h4>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd, \u0111\u1ecbnh ngh\u0129a KPIs l\u00e0 g\u00ec \u0111\u1ec3 tri\u1ec3n khai trong t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p nh\u1eefng th\u00e1ch th\u1ee9c sau:<\/p>\n\n\n\n<ul>\n<li>Qu\u00e1 ph\u1ee5 thu\u1ed9c v\u00e0o KPIs, ch\u1ec9 d\u1ef1a v\u00e0o KPIs \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t m\u00e0 kh\u00f4ng xem x\u00e9t c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c.<\/li>\n\n\n\n<li>\u0110\u1ecbnh ngh\u0129a, x\u00e1c \u0111\u1ecbnh c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng KPIs l\u00e0 g\u00ec kh\u00f4ng \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c t\u00ednh nh\u1ea5t qu\u00e1n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/li>\n\n\n\n<li>V\u1edbi nhi\u1ec1u ch\u1ec9 s\u1ed1 kh\u00e1c nhau, doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh nh\u1eefng ch\u1ec9 s\u1ed1 th\u1ef1c s\u1ef1 quan tr\u1ecdng cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u00ecnh.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4.jpg\" alt=\"Qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd KPIs trong t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n\" class=\"wp-image-7282\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-4-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd KPIs trong t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n<\/em><\/figcaption><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Th\u00e1ch th\u1ee9c v\u1ec1 d\u1eef li\u1ec7u v\u00e0 \u0111\u00e1nh gi\u00e1 KPIs<\/strong><\/h4>\n\n\n\n<p>Qu\u00e1 tr\u00ecnh thu th\u1eadp, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 \u0111\u00e1nh gi\u00e1 KPIs c\u0169ng c\u00f3 th\u1ec3 g\u00e2y ra m\u1ed9t s\u1ed1 th\u00e1ch th\u1ee9c cho doanh nghi\u1ec7p nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>V\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 kh\u1ea3 d\u1ee5ng c\u1ee7a d\u1eef li\u1ec7u kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng \u0111\u1ea3m b\u1ea3o s\u1ebd t\u1ea1o nguy c\u01a1 r\u00fat ra nh\u1eefng k\u1ebft lu\u1eadn sai l\u1ec7ch, t\u1eeb \u0111\u00f3 d\u1eabn \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh sai l\u1ea7m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li>Qu\u00e1 tr\u00ecnh thu th\u1eadp v\u00e0 \u0111\u00e1nh gi\u00e1 d\u1eef li\u1ec7u \u0111\u1ec3 t\u00ednh to\u00e1n KPIs c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n v\u00ed d\u1ee5 nh\u01b0 t\u00ednh th\u1eddi \u0111i\u1ec3m, s\u1ef1 ch\u00ednh x\u00e1c c\u1ee7a d\u1eef li\u1ec7u.<\/li>\n\n\n\n<li>N\u1ebfu thu th\u1eadp d\u1eef li\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng k\u00e9m c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 kh\u00f4ng ch\u00ednh x\u00e1c khi theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5.jpg\" alt=\"D\u1eef li\u1ec7u kh\u00f4ng ch\u00ednh x\u00e1c c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 sai v\u1ec1 KPIs\" class=\"wp-image-7281\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-5-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>D\u1eef li\u1ec7u kh\u00f4ng ch\u00ednh x\u00e1c c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 sai v\u1ec1 KPIs<\/em><\/figcaption><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Th\u00e1ch th\u1ee9c khi tri\u1ec3n khai KPIs trong t\u1ed5 ch\u1ee9c<\/strong><\/h4>\n\n\n\n<p>Qu\u00e1 tr\u00ecnh tri\u1ec3n khai KPIs trong t\u1ed5 ch\u1ee9c c\u0169ng s\u1ebd kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u d\u1ec5 d\u00e0ng v\u00e0 c\u00f3 th\u1ec3 b\u1eaft g\u1eb7p nh\u1eefng th\u00e1ch th\u1ee9c nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>N\u1ebfu m\u1ed9t doanh nghi\u1ec7p mu\u1ed1n b\u1ed9 ph\u1eadn ho\u1eb7c nh\u00f3m c\u1ee7a m\u00ecnh b\u1eaft \u0111\u1ea7u theo d\u00f5i c\u00e1c KPIs m\u1edbi, c\u00f3 th\u1ec3 g\u1eb7p ph\u1ea3n \u0111\u1ed1i t\u1eeb nh\u00e2n vi\u00ean do c\u00f4ng vi\u1ec7c b\u1ed5 sung \u0111\u01b0\u1ee3c cho l\u00e0 t\u1ed1n c\u00f4ng s\u1ee9c.&nbsp;<\/li>\n\n\n\n<li>Kh\u00f3 kh\u0103n trong vi\u1ec7c \u0111\u1ecbnh l\u01b0\u1ee3ng k\u1ebft qu\u1ea3 v\u00e0 hi\u1ec7u qu\u1ea3 v\u00f4 h\u00ecnh. Kh\u00f4ng t\u1ea5t c\u1ea3 c\u00e1c l\u1ee3i \u00edch li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u00e1p d\u1ee5ng KPIs c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh l\u01b0\u1ee3ng m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng, ho\u1eb7c \u0111\u01b0\u1ee3c theo d\u00f5i th\u00f4ng qua c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u nh\u01b0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng hay tinh th\u1ea7n l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n\n\n\n<li>Kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c ch\u1ec9 s\u1ed1 KPIs \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng s\u1ed1 li\u1ec7u ho\u1eb7c theo d\u00f5i th\u00f4ng qua c\u00e1c d\u1eef li\u1ec7u.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6.jpg\" alt=\"Doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n khi tri\u1ec3n khai KPIs cho nh\u00e2n vi\u00ean\" class=\"wp-image-7280\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-6-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n khi tri\u1ec3n khai KPIs cho nh\u00e2n vi\u00ean<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mot_so_loai_KPIs_pho_bien_trong_doanh_nghiep\"><\/span><strong>M\u1ed9t s\u1ed1 lo\u1ea1i KPIs ph\u1ed5 bi\u1ebfn trong doanh nghi\u1ec7p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>C\u00e1c lo\u1ea1i KPIs l\u00e0 g\u00ec s\u1ebd c\u00f2n t\u00f9y thu\u1ed9c v\u00e0o t\u1eebng m\u00f4 h\u00ecnh doanh nghi\u1ec7p, c\u00e1c ph\u00f2ng ban kh\u00e1c nhau. Tuy v\u1eady, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 tham kh\u1ea3o m\u1ed9t s\u1ed1 nh\u00f3m KPIs ph\u1ed5 bi\u1ebfn nh\u01b0 sau;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_ve_tai_chinh\"><\/span><strong>KPIs v\u1ec1 t\u00e0i ch\u00ednh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>KPIs t\u00e0i ch\u00ednh (Financial KPIs) l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t li\u00ean quan \u0111\u1ebfn t\u00e0i ch\u00ednh c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 v\u1ec1 KPIs t\u00e0i ch\u00ednh:<\/p>\n\n\n\n<ul>\n<li>T\u1ef7 l\u1ec7 thanh kho\u1ea3n (Current Ratio).<\/li>\n\n\n\n<li>Bi\u00ean l\u1ee3i nhu\u1eadn r\u00f2ng (Net Profit Margin).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 n\u1ee3 d\u00e0i h\u1ea1n so v\u1edbi t\u1ed5ng t\u00e0i s\u1ea3n (Total-Debt-to-Total-Assets Ratio).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 quay v\u00f2ng h\u00e0ng t\u1ed3n kho (Inventory Turnover).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_ve_trai_nghiem_khach_hang\"><\/span><strong>KPIs v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>M\u1ee5c \u0111\u00edch c\u1ee7a nh\u00f3m ch\u1ec9 s\u1ed1 KPIs n\u00e0y l\u00e0 \u0111o l\u01b0\u1eddng v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a doanh nghi\u1ec7p trong vi\u1ec7c cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ed1t cho kh\u00e1ch h\u00e0ng. M\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1 KPIs li\u00ean quan \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>S\u1ed1 l\u01b0\u1ee3ng y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 m\u1edbi t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>S\u1ed1 l\u01b0\u1ee3ng y\u00eau c\u1ea7u \u0111\u00e3 gi\u1ea3i quy\u1ebft.<\/li>\n\n\n\n<li>Th\u1eddi gian gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng trung b\u00ecnh.<\/li>\n\n\n\n<li>Th\u1eddi gian trung b\u00ecnh m\u00e0 m\u1ed9t nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u1ec3 li\u00ean h\u1ec7 l\u1ea7n \u0111\u1ea7u v\u1edbi kh\u00e1ch h\u00e0ng sau khi kh\u00e1ch h\u00e0ng g\u1eedi y\u00eau c\u1ea7u.<\/li>\n\n\n\n<li>\u0110\u00e1nh gi\u00e1 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7.jpg\" alt=\"KPIs tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c\" class=\"wp-image-7279\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-7-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>KPIs tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_hieu_suat_quy_trinh\"><\/span><strong>KPIs hi\u1ec7u su\u1ea5t quy tr\u00ecnh<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>KPIs hi\u1ec7u su\u1ea5t quy tr\u00ecnh s\u1ebd cung c\u1ea5p s\u1ef1 ph\u00e2n t\u00edch v\u1ec1 c\u00e1ch c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, ch\u1ea5t l\u01b0\u1ee3ng, hi\u1ec7u su\u1ea5t c\u1ee7a quy tr\u00ecnh nh\u01b0 th\u1ebf n\u00e0o, c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec hay kh\u00f4ng. Nh\u00f3m ch\u1ec9 s\u1ed1 n\u00e0y \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch cho c\u00e1c doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t ho\u1eb7c c\u00e1c c\u00f4ng ty trong ng\u00e0nh c\u00f4ng nghi\u1ec7p. C\u00e1c ch\u1ec9 s\u1ed1 ph\u1ed5 bi\u1ebfn c\u1ee7a nh\u00f3m KPIs n\u00e0y v\u00ed d\u1ee5 nh\u01b0:<\/p>\n\n\n\n<ul>\n<li>Hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t.<\/li>\n\n\n\n<li>T\u1ed5ng th\u1eddi gian chu k\u1ef3 s\u1ea3n xu\u1ea5t.<\/li>\n\n\n\n<li>Th\u1eddi gian s\u1ea3n xu\u1ea5t cho m\u1ed7i \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m (th\u00f4ng l\u01b0\u1ee3ng).<\/li>\n\n\n\n<li>S\u1ed1 l\u01b0\u1ee3ng l\u1ed7i\/sai s\u00f3t.<\/li>\n\n\n\n<li>T\u1ec9 l\u1ec7 s\u1ea3n ph\u1ea9m\/h\u00e0ng h\u00f3a b\u1ecb h\u1ee7y ho\u1ea1i.<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 s\u1ea3n ph\u1ea9m\/h\u00e0ng h\u00f3a ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea1t\/kh\u00f4ng \u0111\u1ea1t y\u00eau c\u1ea7u.<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u00ecm hi\u1ec3u th\u00eam: <\/strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/quan-ly-hieu-suat-lam-viec-cua-nhan-vien\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Quy tr\u00ecnh qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean chuy\u00ean nghi\u1ec7p<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_marketing\"><\/span><strong>KPIs marketing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nh\u00f3m c\u00e1c ch\u1ec9 s\u1ed1 KPIs marketing s\u1ebd cho doanh nghi\u1ec7p bi\u1ebft v\u1ec1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o. V\u00ed d\u1ee5 nh\u01b0 c\u00e1c ch\u1ec9 s\u1ed1 sau:<\/p>\n\n\n\n<ul>\n<li>T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i (Conversion rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c (Engagement rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 quay l\u1ea1i (Return rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i (Response rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 ti\u1ebfp c\u1eadn (Reach rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i (Social media engagement rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c trang web (Website engagement rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c qu\u1ea3ng c\u00e1o tr\u1ef1c tuy\u1ebfn (Online advertising engagement rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i (Social media impressions rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 chia s\u1ebb n\u1ed9i dung (Content sharing rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c video (Video engagement rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c s\u1ef1 ki\u1ec7n (Event engagement rate).<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8.jpg\" alt=\"Marketing l\u00e0 m\u1ed9t trong nh\u1eefng ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu c\u1ee7a m\u1ed7i doanh nghi\u1ec7p\" class=\"wp-image-7278\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-8-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Marketing l\u00e0 m\u1ed9t trong nh\u1eefng ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu c\u1ee7a m\u1ed7i doanh nghi\u1ec7p<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_ban_hang\"><\/span><strong>KPIs b\u00e1n h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u00e2y l\u00e0 nh\u00f3m KPIs quan tr\u1ecdng m\u00e0 m\u1ed7i doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i \u0111o l\u01b0\u1eddng. B\u1edfi, m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o c\u0169ng s\u1ebd l\u00e0 t\u1ea1o ra doanh thu th\u00f4ng qua ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng. M\u1ed9t s\u1ed1 KPIs trong nh\u00f3m n\u00e0y m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li>Doanh s\u1ed1 b\u00e1n h\u00e0ng (Sales revenue).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng (Customer conversion rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng (Customer retention rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng trung th\u00e0nh (Customer loyalty rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 \u0111\u1eb7t h\u00e0ng l\u1ea1i (Repeat purchase rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u1ef7 l\u1ec7 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (Customer care rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng (Customer feedback rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 b\u00e1n h\u00e0ng (Sales revenue growth rate).<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u00ecm hi\u1ec3u th\u00eam: <\/strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/training-nhan-vien-ban-hang\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Training nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u1edbi quy t\u1eafc 11:11<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"KPIs_nhan_su\"><\/span><strong>KPIs nh\u00e2n s\u1ef1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nh\u00e2n s\u1ef1 c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 nhi\u1ec1u doanh nghi\u1ec7p quan t\u00e2m v\u00e0 \u0111o l\u01b0\u1eddng b\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 KPIs hi\u1ec7n nay. V\u00ed d\u1ee5 nh\u01b0:<\/p>\n\n\n\n<ul>\n<li>T\u1ef7 l\u1ec7 tuy\u1ec3n d\u1ee5ng th\u00e0nh c\u00f4ng (Successful recruitment rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 t\u1ef7 l\u1ec7 <a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/loi-khuyen-giu-chan-nhan-vien-gen-z\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean<\/strong><\/a> (Employee retention rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean (Employee development and training rate).<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean (Employee performance evaluation rate);<\/li>\n\n\n\n<li>T\u1ef7 l\u1ec7 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean (Employee satisfaction rate).<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9.jpg\" alt=\"Nh\u00e2n s\u1ef1 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c\" class=\"wp-image-7277\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-9-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Nh\u00e2n s\u1ef1 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c<\/em><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_buoc_xay_dung_KPIs_hieu_qua_cho_doanh_nghiep\"><\/span><strong>5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ph\u00e2n t\u00edch chi ti\u1ebft cho 5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xac_dinh_nguoi_xay_dung_KPIs\"><\/span><strong>X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs ph\u00f9 h\u1ee3p cho doanh nghi\u1ec7p l\u00e0 m\u1ed9t quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng v\u00e0 ph\u1ee5 thu\u1ed9c v\u00e0o c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c v\u00e0 quy tr\u00ecnh qu\u1ea3n l\u00fd c\u1ee7a doanh nghi\u1ec7p. Th\u00f4ng th\u01b0\u1eddng, c\u00f3 m\u1ed9t s\u1ed1 nh\u00e2n s\u1ef1 c\u00f3 th\u1ec3 \u0111\u1ea3m nhi\u1ec7m vai tr\u00f2 n\u00e0y nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li><strong>Ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao:<\/strong> Nh\u1eefng ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u t\u1ed5 ch\u1ee9c, nh\u01b0 CEO, Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh ho\u1eb7c Ban qu\u1ea3n l\u00fd.<\/li>\n\n\n\n<li><strong>B\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c:<\/strong> C\u00e1c nh\u00f3m ho\u1eb7c b\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c, ch\u1eb3ng h\u1ea1n nh\u01b0 B\u1ed9 ph\u1eadn Chi\u1ebfn l\u01b0\u1ee3c kinh doanh ho\u1eb7c B\u1ed9 ph\u1eadn Qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t th\u01b0\u1eddng s\u1ebd c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong x\u00e2y d\u1ef1ng KPIs.&nbsp;<\/li>\n\n\n\n<li>Nh\u1eefng chuy\u00ean gia ho\u1eb7c nh\u00f3m chuy\u00ean gia chuy\u00ean v\u1ec1 KPIs v\u00e0 hi\u1ec7u su\u1ea5t trong t\u1ed5 ch\u1ee9c.&nbsp;<\/li>\n\n\n\n<li>\u0110\u1ed9i ng\u0169 qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean chuy\u00ean m\u00f4n trong c\u00e1c b\u1ed9 ph\u1eadn, ch\u1ee9c n\u0103ng kh\u00e1c nhau c\u1ee7a doanh nghi\u1ec7p c\u00f3 th\u1ec3 tham gia v\u00e0o qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng KPIs.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Quy\u1ebft \u0111\u1ecbnh v\u1ec1 ng\u01b0\u1eddi x\u00e2y d\u1ef1ng KPIs ph\u00f9 h\u1ee3p ph\u1ee5 thu\u1ed9c v\u00e0o m\u00f4i tr\u01b0\u1eddng v\u00e0 nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a doanh nghi\u1ec7p. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, m\u1ed9t s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00e1c vai tr\u00f2 v\u00e0 s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c b\u00ean c\u00f3 th\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10.jpg\" alt=\"Doanh nghi\u1ec7p c\u1ea7n ch\u1ec9 \u0111\u1ecbnh ai l\u00e0 ng\u01b0\u1eddi s\u1ebd x\u00e2y d\u1ef1ng KPIs\" class=\"wp-image-7276\" width=\"800\" height=\"500\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-10-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>Doanh nghi\u1ec7p c\u1ea7n ch\u1ec9 \u0111\u1ecbnh ai l\u00e0 ng\u01b0\u1eddi s\u1ebd x\u00e2y d\u1ef1ng KPIs<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xac_dinh_cac_chi_so_trong_KPIs\"><\/span><strong>X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 trong KPIs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPIs theo ti\u00eau chu\u1ea9n SMART, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o v\u00ed d\u1ee5 ph\u00e2n t\u00edch nh\u01b0 sau:<\/p>\n\n\n\n<ul>\n<li><strong>Specific (C\u1ee5 th\u1ec3)<\/strong>: KPIs ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3 v\u00e0 d\u1ec5 hi\u1ec3u.<\/li>\n\n\n\n<li><strong>Measurable (\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c)<\/strong>: Ch\u1ec9 s\u1ed1 KPIs ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng \u0111o l\u01b0\u1eddng v\u00e0 theo d\u00f5i k\u1ebft qu\u1ea3 m\u1ed9t c\u00e1ch \u0111\u1ecbnh l\u01b0\u1ee3ng, \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng c\u00e1c con s\u1ed1, ph\u1ea7n tr\u0103m ho\u1eb7c \u0111\u01a1n v\u1ecb \u0111o l\u01b0\u1eddng kh\u00e1c.<\/li>\n\n\n\n<li><strong>Achievable (Kh\u1ea3 thi)<\/strong>: Ch\u1ec9 s\u1ed1 KPIs ph\u1ea3i \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp m\u1ed9t c\u00e1ch kh\u1ea3 thi v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, c\u0103n c\u1ee9 v\u00e0o t\u00e0i nguy\u00ean, n\u0103ng l\u1ef1c v\u00e0 \u0111i\u1ec1u ki\u1ec7n hi\u1ec7n c\u00f3 c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li><strong>Relevant (Ph\u00f9 h\u1ee3p)<\/strong>: KPIs ph\u1ea3i li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn m\u1ee5c ti\u00eau, chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c, c\u00f3 \u00fd ngh\u0129a v\u00e0 gi\u00fap \u0111o l\u01b0\u1eddng \u0111\u00fang h\u01b0\u1edbng \u0111i c\u1ee7a doanh nghi\u1ec7p.<\/li>\n\n\n\n<li><strong>Time-bound (Th\u1eddi gian)<\/strong>: Ch\u1ec9 s\u1ed1 KPI c\u1ea7n c\u00f3 m\u1ed9t khung th\u1eddi gian c\u1ee5 th\u1ec3 \u0111\u1ec3 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3.<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u00ecm hi\u1ec3u th\u00eam: <\/strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/danh-gia-nang-luc-nhan-su\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Chi ti\u1ebft v\u1ec1 4 ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1 ph\u1ed5 bi\u1ebfn<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Trien_khai_he_thong_KPIs_trong_to_chuc\"><\/span><strong>Tri\u1ec3n khai h\u1ec7 th\u1ed1ng KPIs trong t\u1ed5 ch\u1ee9c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Khi tri\u1ec3n khai h\u1ec7 th\u1ed1ng KPIs trong t\u1ed5 ch\u1ee9c, b\u1ea1n c\u1ea7n l\u01b0u \u00fd \u0111\u1ebfn nh\u1eefng y\u1ebfu t\u1ed1 sau \u0111\u00e2y:<\/p>\n\n\n\n<ul>\n<li>H\u00e3y x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau ch\u00ednh, chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 h\u01b0\u1edbng d\u1eabn qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng KPIs.<\/li>\n\n\n\n<li>D\u1ef1a tr\u00ean m\u1ee5c ti\u00eau v\u00e0 chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c, x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPIs li\u00ean quan m\u00e0 b\u1ea1n mu\u1ed1n \u0111o l\u01b0\u1eddng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.&nbsp;<\/li>\n\n\n\n<li>X\u00e1c \u0111\u1ecbnh ngu\u1ed3n d\u1eef li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111o l\u01b0\u1eddng c\u00e1c ch\u1ec9 s\u1ed1 KPIs.<\/li>\n\n\n\n<li>&nbsp;X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch vi\u1ec7c theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd KPIs trong t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li>Chia s\u1ebb tr\u00e1ch nhi\u1ec7m, th\u00f4ng tin v\u1ec1 KPIs v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn v\u00e0 nh\u00e2n vi\u00ean li\u00ean quan \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 t\u01b0\u01a1ng t\u00e1c, t\u1eadp trung v\u00e0o \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c ch\u1ec9 ti\u00eau.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11.jpg\" alt=\"C\u1ea7n l\u01b0u \u00fd tri\u1ec3n khai KPIs \u0111\u00fang m\u1ee5c ti\u00eau, chi\u1ebfn l\u01b0\u1ee3c\" class=\"wp-image-7275\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-11-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>C\u1ea7n l\u01b0u \u00fd tri\u1ec3n khai KPIs \u0111\u00fang m\u1ee5c ti\u00eau, chi\u1ebfn l\u01b0\u1ee3c<\/em><\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Danh_gia_KPIs_va_tinh_toan_voi_luong_thuong\"><\/span><strong>\u0110\u00e1nh gi\u00e1 KPIs v\u00e0 t\u00ednh to\u00e1n v\u1edbi l\u01b0\u01a1ng th\u01b0\u1edfng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u00e1nh gi\u00e1 KPIs v\u00e0 t\u00ednh to\u00e1n l\u01b0\u01a1ng th\u01b0\u1edfng l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 v\u00e0 khuy\u1ebfn kh\u00edch s\u1ef1 \u0111\u00f3ng g\u00f3p c\u1ee7a nh\u00e2n vi\u00ean. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u01b0u v\u1ec1 \u0111\u00e1nh gi\u00e1 KPIs v\u00e0 t\u00ednh to\u00e1n l\u01b0\u01a1ng th\u01b0\u1edfng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/p>\n\n\n\n<ul>\n<li>\u0110\u00e1nh gi\u00e1 v\u00e0 t\u00ednh to\u00e1n qua c\u00e1c c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng KPIs, t\u00f9y thu\u1ed9c v\u00e0o m\u1ed7i ph\u00f2ng ban, m\u1ee5c ti\u00eau s\u1ebd c\u00f3 nh\u1eefng c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng ri\u00eang.<\/li>\n\n\n\n<li>C\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 KPIs ph\u1ed5 bi\u1ebfn nh\u01b0 So s\u00e1nh v\u1edbi m\u1ee5c ti\u00eau, ph\u00e2n t\u00edch xu h\u01b0\u1edbng,&#8230;<\/li>\n\n\n\n<li>N\u00ean tr\u00ecnh b\u00e0y c\u00e1c b\u00e1o c\u00e1o, \u0111\u00e1nh gi\u00e1 KPIs tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111\u1ec3 d\u1ec5 d\u00e0ng \u0111i s\u00e2u v\u00e0 hi\u1ec3u b\u00e1o c\u00e1o h\u01a1n.<\/li>\n\n\n\n<li>T\u1ea1o c\u00e1c b\u00e1o c\u00e1o KPIs ti\u00eau chu\u1ea9n v\u00e0 t\u00f9y ch\u1ec9nh \u0111\u1ec3 gi\u00fap qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c h\u01a1n.<\/li>\n\n\n\n<li>C\u1ea7n gi\u1edbi h\u1ea1n ph\u1ea1m vi KPIs \u0111\u1ec3 theo d\u00f5i \u1edf m\u1ee9c \u0111\u1ed9 nh\u1ea5t \u0111\u1ecbnh.<\/li>\n\n\n\n<li>Qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPIs c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n li\u00ean t\u1ee5c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li>D\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 \u0111o l\u01b0\u1eddng KPIs, c\u00e1c quy \u0111\u1ecbnh v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ec3 t\u00ednh to\u00e1n l\u01b0\u01a1ng th\u01b0\u1edfng ph\u00f9 h\u1ee3p. C\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng th\u1ee9c ho\u1eb7c h\u1ec7 th\u1ed1ng \u0111i\u1ec3m \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u0111\u00f3ng g\u00f3p v\u00e0 ph\u1ea7n th\u01b0\u1edfng t\u01b0\u01a1ng \u1ee9ng.<\/li>\n<\/ul>\n\n\n\n<p><strong>T\u00ecm hi\u1ec3u th\u00eam: <\/strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/cach-thuyet-phuc-nhan-vien-o-lai-cong-ty-sau-khi-nhan-thuong\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Top 4 c\u00e1ch \u0111\u1ed1i ph\u00f3 v\u1edbi t\u00ecnh tr\u1ea1ng ngh\u1ec9 vi\u1ec7c sau nh\u1eadn th\u01b0\u1edfng<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dieu_chinh_KPIs_phu_hop_voi_thuc_te\"><\/span><strong>\u0110i\u1ec1u ch\u1ec9nh KPIs ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110i\u1ec1u ch\u1ec9nh KPIs \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf l\u00e0 qu\u00e1 tr\u00ecnh \u0111\u1ea3m b\u1ea3o t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a t\u1ed5 ch\u1ee9c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e1ch \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh KPIs ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf:<\/p>\n\n\n\n<ul>\n<li>\u0110\u00e1nh gi\u00e1 l\u1ea1i m\u1ee5c ti\u00eau v\u00e0 \u01b0u ti\u00ean c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111i\u1ec1u n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng KPIs t\u1eadp trung v\u00e0o c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 c\u1ea7n thi\u1ebft nh\u1ea5t cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/li>\n\n\n\n<li>\u0110\u00e1nh gi\u00e1 l\u1ea1i c\u00e1c ch\u1ec9 s\u1ed1 KPI hi\u1ec7n t\u1ea1i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ph\u00f9 h\u1ee3p v\u00e0 \u0111\u1ea7y \u0111\u1ee7.<\/li>\n\n\n\n<li>T\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn v\u00e0 nh\u00e2n vi\u00ean kh\u00e1c trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 thu th\u1eadp \u00fd ki\u1ebfn v\u00e0 g\u00f3p \u00fd v\u1ec1 vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh KPIs.<\/li>\n\n\n\n<li>Xem x\u00e9t v\u00e0 c\u1eadp nh\u1eadt c\u00e1c quy tr\u00ecnh v\u00e0 ti\u1ebfn tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u KPIs m\u1edbi.<\/li>\n\n\n\n<li>Li\u00ean t\u1ee5c theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 KPIs \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh hi\u1ec7u qu\u1ea3 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh khi c\u1ea7n thi\u1ebft.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12.jpg\" alt=\"KPIs c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf\" class=\"wp-image-7274\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12.jpg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12-300x188.jpg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12-768x480.jpg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12-150x94.jpg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12-696x435.jpg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2023\/06\/kpis-la-gi-topcv-12-672x420.jpg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\"><em>KPIs c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf<\/em><\/figcaption><\/figure><\/div>\n\n\n<p>Hy v\u1ecdng qua chuy\u00ean m\u1ee5c <strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/danh-muc\/tin-tuc\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tin t\u1ee9c<\/a><\/strong> n\u00e0y, b\u1ea1n \u0111\u00e3 hi\u1ec3u h\u01a1n v\u1ec1<strong> KPIs l\u00e0 g\u00ec<\/strong>, C\u00e1ch x\u00e2y d\u1ef1ng KPIs l\u00e0 g\u00ec trong doanh nghi\u1ec7p. B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 truy c\u1eadp ngay v\u00e0o n\u1ec1n t\u1ea3ng <strong><a href=\"https:\/\/tuyendung.topcv.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0111\u0103ng tin tuy\u1ec3n d\u1ee5ng<\/a><\/strong> h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay &#8211; <a href=\"https:\/\/www.topcv.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>TopCV.vn<\/strong><\/a> \u0111\u1ec3 tham kh\u1ea3o th\u00eam c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t c\u1ee7a doanh nghi\u1ec7p. \u0110\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng KPIs v\u1ec1 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb, tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1.<\/p>\n\n\n\n<p>TopCV.vn s\u1ebd cung c\u1ea5p \u0111\u1ebfn nh\u00e0 tuy\u1ec3n d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 h\u1eefu \u00edch \u0111\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm \u1ee9ng vi\u00ean, qu\u1ea3n l\u00fd v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n\n\n\n<p><strong>T\u00ecm hi\u1ec3u th\u00eam: <\/strong><a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/huong-dan-thiet-lap-kpi-tuyen-dung\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>H\u01b0\u1edbng d\u1eabn thi\u1ebft l\u1eadp b\u1ed9 ch\u1ec9 s\u1ed1 KPI tuy\u1ec3n d\u1ee5ng hi\u1ec7u qu\u1ea3<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>KPIs l\u00e0 ch\u1ec9 s\u1ed1 quan tr\u1ecdng \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. Tuy nhi\u00ean, vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 ch\u1ec9 s\u1ed1 KPIs hi\u1ec7u qu\u1ea3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p. V\u1eady, KPIs l\u00e0 g\u00ec? C\u00e1ch x\u00e2y d\u1ef1ng KPIs l\u00e0 g\u00ec trong doanh nghi\u1ec7p? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a tuyendung.topcv.vn [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":7286,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[97,1155,1156],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KPIs l\u00e0 g\u00ec? H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p<\/title>\n<meta name=\"description\" content=\"KPIs l\u00e0 nh\u00f3m ch\u1ec9 s\u1ed1 quan tr\u1ecdng v\u00e0 vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 ch\u1ec9 s\u1ed1 KPIs hi\u1ec7u qu\u1ea3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p. V\u1eady, KPIs l\u00e0 g\u00ec?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/kpis-la-gi-cach-xay-dung-kpis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KPIs l\u00e0 g\u00ec? H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng KPIs hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p\" \/>\n<meta property=\"og:description\" content=\"KPIs l\u00e0 nh\u00f3m ch\u1ec9 s\u1ed1 quan tr\u1ecdng v\u00e0 vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 ch\u1ec9 s\u1ed1 KPIs hi\u1ec7u qu\u1ea3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p. 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