{"id":8994,"date":"2024-03-16T04:24:39","date_gmt":"2024-03-16T04:24:39","guid":{"rendered":"https:\/\/tuyendung.topcv.vn\/bai-viet\/?p=8994"},"modified":"2025-01-20T11:40:18","modified_gmt":"2025-01-20T11:40:18","slug":"ky-nang-phan-hoi","status":"publish","type":"post","link":"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/","title":{"rendered":"K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec? Ngh\u1ec7 thu\u1eadt trao v\u00e0 nh\u1eadn Feedback hi\u1ec7u qu\u1ea3"},"content":{"rendered":"\n<p><em>K\u1ef9 n\u0103ng trao v\u00e0 nh\u1eadn ph\u1ea3n h\u1ed3i lu\u00f4n \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n c\u0169ng nh\u01b0 l\u00e0 s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111\u00f2i h\u1ecfi b\u1ea5t k\u1ef3 m\u1ed9t c\u00e1 nh\u00e2n n\u00e0o c\u0169ng c\u1ea7n ph\u1ea3i c\u00f3. V\u1eady k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 trong ho\u1ea1t \u0111\u1ed9ng c\u00e1 nh\u00e2n n\u00f3i ri\u00eang v\u00e0 t\u1ed5 ch\u1ee9c n\u00f3i chung. B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y <a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Blog Tuy\u1ec3n D\u1ee5ng<\/strong><\/a> s\u1ebd c\u00f9ng b\u1ea1n t\u00ecm hi\u1ec3u v\u1ec1 ch\u1ee7 \u0111\u1ec1 <\/em><strong><em>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i \u2013 Ngh\u1ec7 thu\u1eadt trao v\u00e0 nh\u1eadn feedback hi\u1ec7u qu\u1ea3<\/em><\/strong><em>.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#Ky_nang_phan_hoi_la_gi\" >K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#Ky_nang_phan_hoi_tich_cuc\" >K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#Ky_nang_phan_hoi_trong_giao_tiep_ung_dung_trong_to_chuc\" >K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp \u1ee9ng d\u1ee5ng trong t\u1ed5 ch\u1ee9c<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#Trao_feedback\" >Trao feedback<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#Nhan_feedback\" >Nh\u1eadn feedback<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#Ket_luan\" >K\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_phan_hoi_la_gi\"><\/span><strong>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ph\u1ea3n h\u1ed3i hay feedback l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef \u0111\u1ec3 ch\u1ec9 v\u1ec1 vi\u1ec7c \u0111\u01b0a th\u00f4ng tin, nh\u1eadn x\u00e9t, \u0111\u00e1nh gi\u00e1 hay g\u00f3p \u00fd. Vi\u1ec7c feedback n\u00e0y \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp t\u1eeb m\u1ed9t c\u00e1 nh\u00e2n ho\u1eb7c m\u1ed9t ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n cho m\u1ed9t t\u1ed5 ch\u1ee9c, v\u1edbi c\u00e1 nh\u00e2n ho\u1eb7c m\u1ed9t t\u1ed5 ch\u1ee9c kh\u00e1c d\u01b0\u1edbi hai h\u00ecnh th\u1ee9c l\u00e0 trao feedback v\u00e0 nh\u1eadn feedback.<\/p>\n\n\n\n<p>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n d\u01b0\u1edbi c\u00e1c h\u00ecnh th\u1ee9c nh\u01b0 ph\u1ea3n h\u1ed3i mang t\u00ednh x\u00e2y d\u1ef1ng (Hay g\u1ecdi l\u00e0 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c) v\u00e0 ph\u1ea3n h\u1ed3i b\u1eb1ng c\u00e1ch \u0111\u01b0a quan \u0111i\u1ec3m, nh\u1eadn x\u00e9t (Mang t\u00ednh ch\u1ea5t khen ch\u00ea).<\/p>\n\n\n\n<p>M\u1ee5c ti\u00eau c\u1ee7a vi\u1ec7c \u0111\u01b0a ra ph\u1ea3n h\u1ed3i l\u00e0 h\u01b0\u1edbng \u0111\u1ebfn ng\u01b0\u1eddi \u0111\u01b0\u1ee3c nh\u1eadn ph\u1ea3n h\u1ed3i h\u1ecd c\u00f3 s\u1ef1 thay \u0111\u1ed5i v\u00e0 chuy\u1ec3n ho\u00e1 theo h\u01b0\u1edbng t\u00edch c\u1ef1c, ho\u1eb7c k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c t\u1ed1t h\u01a1n.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11.jpeg\" alt=\"\u1ee8ng d\u1ee5ng k\u1ef9 n\u0103ng giao ti\u1ebfp t\u0103ng hi\u1ec7u su\u1ea5t trong c\u00f4ng vi\u1ec7c \" class=\"wp-image-8997\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11.jpeg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11-300x188.jpeg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11-768x480.jpeg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11-150x94.jpeg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11-696x435.jpeg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-11-672x420.jpeg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">\u1ee8ng d\u1ee5ng k\u1ef9 n\u0103ng giao ti\u1ebfp t\u0103ng hi\u1ec7u su\u1ea5t trong c\u00f4ng vi\u1ec7c <\/figcaption><\/figure><\/div>\n\n\n<p>Bi\u1ebft \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap cho c\u00e1c m\u1ed1i quan h\u1ec7, c\u00e1c s\u1ef1 vi\u1ec7c xoay quanh \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, t\u0103ng hi\u1ec7u su\u1ea5t x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch v\u01b0\u1ee3t tr\u1ed9i.<\/p>\n\n\n\n<p><strong>&gt;&gt;&gt;Xem th\u00eam: Top 10 <a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-tuyen-dung-nhan-su\/\" target=\"_blank\" rel=\"noreferrer noopener\">k\u1ef9 n\u0103ng tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1<\/a> cho nh\u00e0 tuy\u1ec3n d\u1ee5ng<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_phan_hoi_tich_cuc\"><\/span><strong>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c l\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft nh\u1ea5t trong ngh\u1ec7 thu\u1eadt giao ti\u1ebfp. Vi\u1ec7c \u0111\u01b0a ra c\u00e1c th\u00f4ng tin ph\u1ea3n h\u1ed3i v\u1ec1 m\u1ed9t v\u1ea5n \u0111\u1ec1 n\u00e0o \u0111\u00f3 c\u1ea7n ph\u1ea3i \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c y\u1ebfu t\u1ed1 kh\u00e1ch quan, c\u00f3 t\u00ecm hi\u1ec3u v\u00e0 c\u00f3 d\u1eabn ch\u1ee9ng s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3. C\u1ea7n c\u00f3 s\u1ef1 quan s\u00e1t t\u1ec9 m\u1ec9, l\u1eafng nghe, ph\u00e2n t\u00edch, ghi nh\u1eadn m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c, s\u1eb5n s\u00e0ng \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn v\u1ec1 nh\u1eefng \u0111i\u1ec3m ch\u01b0a t\u1ed1t \u0111\u1ec3 t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n t\u00ecnh h\u00ecnh.<\/p>\n\n\n\n<p>\u0110\u1ec3 vi\u1ec7c ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c c\u00f3 hi\u1ec7u qu\u1ea3, ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i ph\u1ea3i c\u00f3 l\u01b0\u1ee3ng ki\u1ebfn th\u1ee9c v\u1ec1 s\u1ef1 vi\u1ec7c nh\u1ea5t \u0111\u1ecbnh, c\u00f3 hi\u1ec3u bi\u1ebft chuy\u00ean m\u00f4n v\u00e0 c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, d\u1ec5 hi\u1ec3u v\u00e0 logic.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12.jpeg\" alt=\"Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c l\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft nh\u1ea5t trong ngh\u1ec7 thu\u1eadt giao ti\u1ebfp\" class=\"wp-image-8998\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12.jpeg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12-300x188.jpeg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12-768x480.jpeg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12-150x94.jpeg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12-696x435.jpeg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-12-672x420.jpeg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c l\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft nh\u1ea5t trong ngh\u1ec7 thu\u1eadt giao ti\u1ebfp<\/figcaption><\/figure><\/div>\n\n\n<p>\u0110\u01b0a ra ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c gi\u00fap ng\u01b0\u1eddi nh\u1eadn c\u00f3 th\u1ec3 c\u1edfi m\u1edf \u0111\u1ec3 ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i, ti\u1ebfp thu \u00fd ki\u1ebfn, c\u00f3 th\u00eam \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n. Ng\u01b0\u1ee3c l\u1ea1i nh\u1eefng ch\u1ec9 tr\u00edch ti\u00eau c\u1ef1c ch\u1ec9 khi\u1ebfn t\u00ecnh tr\u1ea1ng c\u00f4ng vi\u1ec7c tr\u1edf l\u00ean r\u1ed1i h\u01a1n, th\u1eadm ch\u00ed t\u00e1c \u0111\u1ed9ng v\u00e0o t\u00e2m l\u00fd l\u00e0m vi\u1ec7c, t\u1eeb \u0111\u00f3 k\u00e9o theo s\u1ef1 sa s\u00fat tinh th\u1ea7n, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c trong t\u01b0\u01a1ng lai.<\/p>\n\n\n\n<p><strong>&gt;&gt;&gt;Xem th\u00eam: 6 B\u00ed quy\u1ebft bi\u1ebfn nh\u1eefng bu\u1ed5i <a href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/feedback-cuoi-nam\/\" target=\"_blank\" rel=\"noreferrer noopener\">Feedback cu\u1ed1i n\u0103m<\/a> t\u01b0\u1edfng ch\u1eebng l\u00e0 \u00e1c m\u1ed9ng th\u00e0nh s\u1ef1 th\u00edch th\u00fa<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_phan_hoi_trong_giao_tiep_ung_dung_trong_to_chuc\"><\/span><strong>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp \u1ee9ng d\u1ee5ng trong t\u1ed5 ch\u1ee9c<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Trong m\u1ed9t t\u1ed5 ch\u1ee9c, k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng li\u00ean t\u1ee5c v\u00e0 hi\u1ec7n h\u1eefu trong t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng. \u0110\u00f3 l\u00e0 s\u1ef1 ph\u1ea3n h\u1ed3i gi\u1eefa c\u1ea5p tr\u00ean v\u00e0 c\u1ea5p d\u01b0\u1edbi, gi\u1eefa c\u00e1c \u0111\u1ed3ng nghi\u1ec7p v\u1edbi nhau, gi\u1eefa ng\u01b0\u1eddi trong c\u00f4ng ty v\u1edbi \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng b\u00ean ngo\u00e0i.<\/p>\n\n\n\n<p>N\u1ebfu \u0111\u00e3 g\u1ecdi l\u00e0 k\u1ef9 n\u0103ng th\u00ec \u0111\u1ec1u c\u1ea7n hi\u1ec3u v\u00e0 s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o. M\u00e0 \u0111\u1ec3 c\u00f3 th\u1ec3 th\u00e0nh th\u1ea1o \u0111\u01b0\u1ee3c th\u00ec b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3 s\u1ef1 t\u00ecm hi\u1ec3u v\u00e0 th\u1ef1c h\u00e0nh th\u01b0\u1eddng xuy\u00ean.<\/p>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 nh\u1eefng v\u00ed d\u1ee5 v\u1ec1 k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp \u1ee9ng d\u1ee5ng qua hai h\u00ecnh th\u1ee9c trao v\u00e0 nh\u1eadn feedback.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Trao_feedback\"><\/span><strong>Trao feedback<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Trao feedback l\u00e0 vi\u1ec7c \u0111\u01b0a \u0111\u1ebfn nh\u1eefng nh\u1eadn x\u00e9t, g\u00f3p \u00fd cho ng\u01b0\u1eddi kh\u00e1c. Trong t\u1ed5 ch\u1ee9c, ngo\u00e0i l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp th\u00ec ho\u1ea1t \u0111\u1ed9ng l\u00e0m vi\u1ec7c nh\u00f3m r\u1ea5t quan tr\u1ecdng, m\u00e0 m\u1ed9t trong c\u00e1c y\u1ebfu t\u1ed1 t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp v\u00e0o hi\u1ec7u qu\u1ea3 c\u1ee7a ho\u1ea1t \u0111\u1ed9ng n\u00e0y l\u00e0 k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp. Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u1ea3m x\u00fac, \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1 nh\u00e2n hay c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i nh\u00f3m, t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n<p>Khi quy\u1ebft \u0111\u1ecbnh \u0111\u01b0a ra ph\u1ea3n h\u1ed3i \u0111\u1ebfn c\u00e1c th\u00e0nh vi\u00ean v\u1ec1 nh\u1eefng vi\u1ec7c \u0111\u00e3 l\u00e0m, \u0111ang l\u00e0m v\u00e0 d\u1ef1 \u0111\u1ecbnh s\u1eafp l\u00e0m th\u00ec c\u1ea7n \u0111\u1ea3m b\u1ea3o c\u00e1c y\u1ebfu t\u1ed1: C\u1ee5 th\u1ec3, \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c, kh\u00e1ch quan, ch\u00e2n th\u00e0nh, \u0111\u00fang th\u1eddi \u0111i\u1ec3m, b\u1ed1i c\u1ea3nh.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13.jpeg\" alt=\"Nh\u1eefng y\u1ebfu t\u1ed1 gi\u00fap \u0111\u01b0a ra ph\u1ea3n h\u1ed3i hi\u1ec7u qu\u1ea3\" class=\"wp-image-8999\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13.jpeg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13-300x188.jpeg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13-768x480.jpeg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13-150x94.jpeg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13-696x435.jpeg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-13-672x420.jpeg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">Nh\u1eefng y\u1ebfu t\u1ed1 gi\u00fap \u0111\u01b0a ra ph\u1ea3n h\u1ed3i hi\u1ec7u qu\u1ea3<\/figcaption><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Feedback c\u1ee5 th\u1ec3<\/strong><\/h4>\n\n\n\n<p>Thay v\u00ec vi\u1ec7c n\u1ebfu ra \u0111\u00f3ng g\u00f3p chung chung, b\u1ea1n h\u00e3y l\u00e0m cho ph\u1ea3n h\u1ed3i c\u1ee7a m\u00ecnh chi ti\u1ebft, c\u1ee5 th\u1ec3. N\u1ebfu c\u1ea7n h\u00e3y \u0111\u01b0a ra nh\u1eefng v\u00ed d\u1ee5 minh ho\u1ea1 cho g\u00f3p \u00fd c\u1ee7a m\u00ecnh \u0111\u1ec3 ng\u01b0\u1eddi nghe d\u1ec5 h\u00ecnh dung v\u00e0 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 n\u1ed9i dung m\u00e0 b\u1ea1n mu\u1ed1n truy\u1ec1n \u0111\u1ea1t. Tr\u00e1nh s\u1eed d\u1ee5ng nh\u1eefng ng\u00f4n t\u1eeb mang t\u00ednh ti\u00eau c\u1ef1c ho\u1eb7c ch\u1ec9 tr\u00edch m\u00e0 kh\u00f4ng c\u00f3 d\u1eabn ch\u1ee9ng c\u1ee5 th\u1ec3.<\/p>\n\n\n\n<p>H\u00e3y t\u1eadp chung v\u00e0o v\u1ea5n \u0111\u1ec1 tr\u1ecdng t\u00e2m quan tr\u1ecdng. Tranh lan man sang c\u00e1c v\u1ea5n \u0111\u1ec1 ngo\u00e0i l\u1ec1 l\u00e0m lo\u00e3ng th\u00f4ng tin. V\u00ed d\u1ee5 nh\u01b0 khi \u0111ang n\u00f3i v\u1ec1 chuy\u1ec7n kinh doanh th\u00ec kh\u00f4ng n\u00ean \u0111\u01b0a th\u00eam nh\u1eefng th\u00f4ng tin kh\u00f4ng li\u00ean quan \u0111\u1ebfn nh\u01b0 \u0111\u1eddi t\u01b0, gia \u0111\u00ecnh, s\u1edf th\u00edch&#8230;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Feedback \u0111\u1ea7y \u0111\u1ee7 ch\u00ednh x\u00e1c<\/strong><\/h4>\n\n\n\n<p>Tr\u01b0\u1edbc khi \u0111\u01b0a ra ph\u1ea3n h\u1ed3i t\u1edbi ai \u0111\u00f3, chu\u1ea9n b\u1ecb \u0111\u1ea7y \u0111\u1ee7 n\u1ed9i dung, t\u00e0i li\u1ec7u l\u00e0 m\u1ed9t b\u01b0\u1edbc r\u1ea5t quan tr\u1ecdng, Vi\u1ec7c \u0111\u00f3 s\u1ebd gi\u00fap b\u1ea1n \u0111\u01b0a ra \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7, c\u00f3 t\u00ednh x\u00e2y d\u1ef1ng, \u0111\u00f3ng g\u00f3p h\u1eefu \u00edch \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. Ngo\u00e0i ra vi\u1ec7c \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn \u0111\u1ea7y \u0111\u1ee7, t\u1ec9 m\u1ec9 s\u1ebd tr\u00e1nh vi\u1ec7c b\u1ecf l\u1ee1 nh\u1eefng th\u00f4ng tin quan tr\u1ecdng.<\/p>\n\n\n\n<p>Ph\u1ea3n h\u1ed3i b\u1eb1ng con s\u1ed1 \u0111\u00e3 \u0111\u01b0\u1ee3c quan s\u00e1t v\u00e0 \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c b\u1eb1ng k\u1ef9 n\u0103ng, nghi\u1ec7p v\u1ee5 chuy\u00ean m\u00f4n. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd t\u0103ng s\u1ef1 thuy\u1ebft ph\u1ee5c v\u00e0 \u0111\u00fang \u0111\u1eafn h\u01a1n trong ph\u1ea3n h\u1ed3i c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Feedback kh\u00e1ch quan<\/strong><\/h4>\n\n\n\n<p>Khi \u0111\u01b0a ra ph\u1ea3n h\u1ed3i b\u1eb1ng c\u00e1ch \u0111\u00e1nh gi\u00e1 c\u1ea7n kh\u00e1ch quan, c\u00f4ng t\u00e2m. Ch\u00fang ta \u0111\u00e1nh h\u00e0nh vi v\u1ec1 vi\u1ec7c l\u00e0m ch\u1ee9 kh\u00f4ng ph\u1ea3i v\u1ec1 con ng\u01b0\u1eddi hay b\u1ea3n ch\u1ea5t c\u1ee7a h\u1ecd. Kh\u00f4ng quy ch\u1ee5p nh\u1eefng th\u00f3i quen c\u00e1 nh\u00e2n, con ng\u01b0\u1eddi c\u1ee7a h\u1ecd \u0111\u1ec3 ph\u1ea3n h\u1ed3i. \u1ede \u0111\u00e2y l\u00e0 m\u00ecnh \u0111ang \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan v\u1ec1 h\u00e0nh vi \u0111\u00f3, vi\u1ec7c l\u00e0m \u0111\u00f3 c\u00f3 chu\u1ea9n m\u1ef1c v\u00e0 \u0111\u00fang \u0111\u1eafn hay kh\u00f4ng.<\/p>\n\n\n\n<p>Kh\u00f4ng mang \u0111\u1ecbnh ki\u1ebfn c\u00e1 nh\u00e2n v\u00e0o ph\u1ea3n h\u1ed3i. R\u1ea5t nhi\u1ec1u c\u00e1c y\u1ebfu t\u1ed1 c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c n\u00ean ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n nh\u01b0 v\u0103n ho\u00e1 v\u00f9ng mi\u1ec1n, th\u00f3i quen, l\u1ed1i s\u1ed1ng c\u00e1 nh\u00e2n, th\u1eadm ch\u00ed c\u00f2n c\u00f3 c\u1ea3 \u0111\u1ecbnh ki\u1ebfn c\u00e1 nh\u00e2n gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi&#8230; Ch\u00fang ta hi\u1ec3u r\u1eb1ng \u0111\u00e3 l\u00e0 v\u0103n ho\u00e1, th\u00f3i quen, l\u1ed1i s\u1ed1ng&#8230; th\u00ec \u0111\u1ec1u s\u1ebd kh\u00f4ng c\u00f3 s\u1ef1 kh\u1eb3ng \u0111\u1ecbnh \u0111\u00fang hay sai m\u00e0 ch\u1ec9 c\u00f3 ph\u00f9 h\u1ee3p hay kh\u00f4ng ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Feedback ch\u00e2n th\u00e0nh<\/strong><\/h4>\n\n\n\n<p>S\u1ef1 ch\u00e2n th\u00e0nh c\u1ee7a b\u1ea1n s\u1ebd khi\u1ebfn ng\u01b0\u1eddi nh\u1eadn ph\u1ea3n h\u1ed3i c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i h\u01a1n khi ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua gi\u1ecdng n\u00f3i, c\u1eed ch\u1ec9, h\u00e0nh vi. Gi\u1ecdng n\u00f3i ng\u1eef \u0111i\u1ec7u n\u00ean v\u1eeba \u0111\u1ee7 nghe, mang h\u01b0\u1edbng t\u00edch c\u1ef1c v\u00e0 nghi\u00eam t\u00fac. , n\u00ean chu\u1ea9n b\u1ecb c\u00e2u ch\u1eef sao cho tr\u00f4i ch\u1ea3y, kh\u00f4ng l\u1ed9n x\u1ed9n. C\u1eed ch\u1ec9 h\u00e0nh vi \u0111\u00fang chu\u1ea9n m\u1ef1c. Kh\u00f4ng s\u1eed d\u1ee5ng c\u00e1c t\u1eeb ng\u1eef m\u1ec9a mai, n\u00f3i m\u00f3c ho\u1eb7c b\u00e0y t\u1ecf th\u00e1i \u0111\u1ed9 th\u1ea5t v\u1ecdng, khinh th\u01b0\u1eddng.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Feedback \u0111\u00fang th\u1eddi \u0111i\u1ec3m, b\u1ed1i c\u1ea3nh<\/strong><\/h4>\n\n\n\n<p>Vi\u1ec7c l\u1ef1a ch\u1ecdn th\u1eddi \u0111i\u1ec3m ph\u1ea3n h\u1ed3i v\u00f4 c\u00f9ng quan tr\u1ecdng. N\u00f3 quy\u1ebft \u0111\u1ecbnh vi\u1ec7c \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c c\u1ee7a b\u1ea1n c\u00f3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3 hay kh\u00f4ng.<\/p>\n\n\n\n<p>Th\u1eddi \u0111i\u1ec3m ph\u1ea3n h\u1ed3i l\u00e0 th\u1eddi \u0111i\u1ec3m m\u00e0 ng\u01b0\u1eddi nh\u1eadn ph\u1ea3n h\u1ed3i \u0111\u00e3 chu\u1ea9n b\u1ecb tinh th\u1ea7n v\u00e0 s\u1eb5n s\u00e0ng ti\u1ebfp nh\u1eadn, l\u1eafng nghe ph\u1ea3n h\u1ed3i.<\/p>\n\n\n\n<p>Tu\u1ef3 thu\u1ed9c v\u00e0 t\u00ednh ch\u1ea5t ph\u1ea3n h\u1ed3i m\u00e0 ch\u1ecdn th\u1eddi \u0111i\u1ec3m ph\u1ea3n h\u1ed3i cho ch\u00ednh x\u00e1c.<\/p>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng ph\u1ea3n h\u1ed3i mang t\u00ednh khen ng\u1ee3i, ghi nh\u1eadn khi h\u1ecd ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, ho\u1eb7c l\u00e0m t\u1ed1t m\u1ed9t vi\u1ec7c g\u00ec \u0111\u00f3 th\u00ec n\u00ean ph\u1ea3n h\u1ed3i n\u00f3ng ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3 \u0111\u1ec3 t\u0103ng t\u00ednh kh\u00edch l\u1ec7 v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c sau n\u00e0y. Ngo\u00e0i ra c\u0169ng n\u00ean ch\u1ecdn b\u1ed1i c\u1ea3nh n\u01a1i \u0111\u00f4ng ng\u01b0\u1eddi ch\u1ee9ng ki\u1ebfn v\u00e0 bi\u1ebft \u0111\u1ebfn \u0111\u1ec3 ng\u01b0\u1eddi nh\u1eadn ph\u1ea3n h\u1ed3i c\u0169ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 ghi nh\u1eadn b\u1ea3n th\u00e2n.<\/p>\n\n\n\n<p>Ng\u01b0\u1ee3c l\u1ea1i khi \u0111\u01b0a ra ph\u1ea3n h\u1ed3i \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn nh\u1eb1m m\u1ee5c \u0111\u00edch gi\u00fap ng\u01b0\u1eddi nh\u1eadn ph\u1ea3n h\u1ed3i s\u1eeda sai, th\u00ec c\u1ea7n l\u1ef1a ch\u1ecdn th\u1eddi \u0111i\u1ec3m khi h\u1ecd \u0111\u00e3 s\u1eb5n s\u00e0ng l\u1eafng nghe v\u00e0 ti\u1ebfp thu. N\u00ean tr\u00e1nh th\u1eddi \u0111i\u1ec3m x\u1ea3y ra v\u1ea5n \u0111\u1ec1. V\u1ec1 b\u1ed1i c\u1ea3nh n\u00ean c\u00f3 s\u1ef1 ri\u00eang t\u01b0, \u00edt ng\u01b0\u1eddi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhan_feedback\"><\/span><strong>Nh\u1eadn feedback<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y th\u00ec ngo\u00e0i vi\u1ec7c trao feedback th\u00ec vi\u1ec7c nh\u1eadn feedback c\u0169ng di\u1ec5n ra th\u01b0\u1eddng xuy\u00ean, li\u00ean t\u1ee5c. Vi\u1ec7c ti\u1ebfp nh\u1eadn feedback l\u00e0m sao cho hi\u1ec7u qu\u1ea3, \u0111\u00fang \u0111\u1eafn r\u1ea5t quan tr\u1ecdng v\u00e0 c\u0169ng c\u1ea7n \u0111\u1ea3m b\u1ea3o m\u1ed9t v\u00e0i y\u1ebfu t\u1ed1 c\u01a1 b\u1ea3n nh\u01b0 th\u00e1i \u0111\u1ed9, th\u1eddi \u0111i\u1ec3m, b\u1ed1i c\u1ea3nh\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14.jpeg\" alt=\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u1eadn feedback l\u00e0m sao cho hi\u1ec7u qu\u1ea3\" class=\"wp-image-9000\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14.jpeg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14-300x188.jpeg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14-768x480.jpeg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14-150x94.jpeg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14-696x435.jpeg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-14-672x420.jpeg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u1eadn feedback l\u00e0m sao cho hi\u1ec7u qu\u1ea3<\/figcaption><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Th\u00e1i \u0111\u1ed9 nh\u1eadn feedback<\/strong><\/h4>\n\n\n\n<p>H\u00e3y ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i b\u1eb1ng m\u1ed9t th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c \u0111\u1ec3 \u0111em l\u1ea1i s\u1ef1 tho\u1ea3i m\u00e1i cho c\u1ea3 b\u1ea1n v\u00e0 ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i.<\/p>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng ph\u1ea3n h\u1ed3i khen ng\u1ee3i hay bi\u1ec3u d\u01b0\u01a1ng h\u00e3y lu\u00f4n ti\u1ebfp nh\u1eadn v\u1edbi tinh th\u1ea7n c\u1edfi m\u1edf v\u00e0 c\u1ea7u th\u1ecb. Kh\u00f4ng n\u00ean qu\u00e1 kh\u00e1ch s\u00e1o, h\u00e3y t\u1ef1 tin ti\u1ebfp nh\u1eadn nh\u1eefng l\u1eddi khen d\u00e0nh cho m\u00ecnh nh\u01b0 m\u1ed9t \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 ph\u00e1t tri\u1ec3n ti\u1ebfp trong t\u01b0\u01a1ng lai. B\u1ea1n h\u00e3y t\u1ef1 c\u1ea3m th\u00e1n b\u1ea3n th\u00e2n v\u00e0 g\u1eedi l\u1eddi c\u1ea3m \u01a1n \u0111\u1ebfn ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i.<\/p>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng ph\u1ea3n h\u1ed3i \u0111\u00f3ng g\u00f3p mang t\u00ednh ch\u1ea5t x\u00e2y d\u1ef1ng c\u0169ng h\u00e3y lu\u00f4n ti\u1ebfp nh\u1eadn b\u1eb1ng tinh th\u1ea7n c\u1edfi m\u1edf. Ghi nh\u1eadn nh\u1eefng \u0111\u00f3ng g\u00f3p v\u00e0 ch\u1ee7 \u0111\u1ed9ng ti\u1ebfp thu c\u00f3 ch\u1ecdn l\u1ecdc nh\u1eefng ph\u1ea3n h\u1ed3i \u0111\u00fang \u0111\u1eafn \u0111\u1ec3 t\u1eeb \u0111\u00f3 c\u00f3 ph\u01b0\u01a1ng \u00e1n c\u1ea3i ti\u1ebfn, c\u1ea3i thi\u1ec7n cho b\u1ea3n th\u00e2n.<\/p>\n\n\n\n<p>H\u00e3y ch\u1ee7 \u0111\u1ed9ng trao \u0111\u1ed5i th\u00eam v\u1edbi ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i v\u1ec1 nh\u1eefng th\u00f4ng tin m\u00e0 h\u1ecd mang t\u1edbi. C\u00f9ng nhau ph\u00e2n t\u00edch v\u00e0 \u0111\u00fac r\u00fat kinh nghi\u1ec7m n\u1ebfu c\u00f3 th\u1ec3.<\/p>\n\n\n\n<p>Lu\u00f4n nh\u1edb g\u1eedi l\u1eddi c\u1ea3m \u01a1n ch\u00e2n th\u00e0nh t\u1edbi ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i v\u1edbi th\u00e1i \u0111\u1ed9 c\u1ea3m k\u00edch, t\u00edch c\u1ef1c.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Th\u1eddi \u0111i\u1ec3m b\u1ed1i c\u1ea3nh nh\u1eadn feedback<\/strong><\/h4>\n\n\n\n<p>H\u00e3y nh\u1eadn ph\u1ea3n h\u1ed3i khi b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng tinh th\u1ea7n ti\u1ebfp thu v\u00e0 \u0111\u00f3n nh\u1eadn. H\u00e3y ch\u1ee7 \u0111\u1ed9ng trao \u0111\u1ed5i v\u1edbi ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i n\u1ebfu b\u1ea1n ch\u01b0a s\u1eb5n s\u00e0ng ho\u1eb7c ch\u01b0a chu\u1ea9n b\u1ecb cho nh\u1eefng th\u00f4ng tin ph\u1ea3n h\u1ed3i.<\/p>\n\n\n\n<p>Lu\u00f4n c\u00f3 s\u1ef1 \u0111\u00e1nh gi\u00e1, l\u01b0\u1eddng tr\u01b0\u1edbc m\u1ed9t ph\u1ea7n s\u1ef1 vi\u1ec7c khi nh\u1eadn ph\u1ea3n h\u1ed3i \u0111\u1ec3 c\u00f3 s\u1ef1 chu\u1ea9n b\u1ecb t\u1ed1t nh\u1ea5t khi ti\u1ebfp thu ph\u1ea3n h\u1ed3i.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15.jpeg\" alt=\"H\u00e3y nh\u1eadn ph\u1ea3n h\u1ed3i khi b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng tinh th\u1ea7n ti\u1ebfp thu v\u00e0 \u0111\u00f3n nh\u1eadn\" class=\"wp-image-9001\" srcset=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15.jpeg 800w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15-300x188.jpeg 300w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15-768x480.jpeg 768w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15-150x94.jpeg 150w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15-696x435.jpeg 696w, https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/image-15-672x420.jpeg 672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption class=\"wp-element-caption\">H\u00e3y nh\u1eadn ph\u1ea3n h\u1ed3i khi b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng tinh th\u1ea7n ti\u1ebfp thu v\u00e0 \u0111\u00f3n nh\u1eadn<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ket_luan\"><\/span><strong>K\u1ebft lu\u1eadn<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua nhi\u1ec1u kh\u00eda c\u1ea1nh kh\u00e1c nhau. \u1ee8ng v\u1edbi m\u1ed7i c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c s\u1ebd c\u00f3 c\u00e1ch th\u1ec3 hi\u1ec7n kh\u00e1c nhau nh\u01b0ng \u0111\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t m\u1ee5c ti\u00eau chung l\u00e0 c\u1ea3i ti\u1ebfn, c\u1ea3i thi\u1ec7n cho t\u01b0\u01a1ng lai. \u1ee8ng d\u1ee5ng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c trong t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c giao ti\u1ebfp s\u1ebd gi\u00fap b\u1ea1n v\u00e0 t\u1ed5 ch\u1ee9c duy tr\u00ec \u0111\u01b0\u1ee3c tr\u1ea1ng th\u00e1i l\u00e0m vi\u1ec7c t\u1ed1t nh\u1ea5t v\u1edbi hi\u1ec7u su\u1ea5t cao nh\u1ea5t.<\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng chia s\u1ebb v\u1ec1 k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp m\u00e0 <strong>Tuyendung.topcv.vn<\/strong> mu\u1ed1n chia s\u1ebb c\u00f9ng c\u00e1c b\u1ea1n. Hy v\u1ecdng nh\u1eefng th\u00f4ng tin tr\u00ean s\u1ebd gi\u00fap \u00edch ph\u1ea7n n\u00e0o gi\u00fap b\u1ea1n b\u1ed5 sung ho\u00e0n thi\u1ec7n th\u00eam c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<p class=\"has-text-align-right\"><strong>\u2014 <a href=\"https:\/\/www.topcv.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">H\u1ec7 sinh th\u00e1i TopCV<\/a>\u2014<br><a href=\"https:\/\/tuyendung.topcv.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tuyendung.topcv.vn<\/a><\/strong> \u2013 Ti\u00ean phong trong l\u0129nh v\u1ef1c&nbsp;<em><a href=\"https:\/\/www.topcv.vn\/gioi-thieu\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1<\/a><\/em>&nbsp;t\u1ea1i Vi\u1ec7t Nam&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u1ef9 n\u0103ng trao v\u00e0 nh\u1eadn ph\u1ea3n h\u1ed3i lu\u00f4n \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n c\u0169ng nh\u01b0 l\u00e0 s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c, \u0111\u00f2i h\u1ecfi b\u1ea5t k\u1ef3 m\u1ed9t c\u00e1 nh\u00e2n n\u00e0o c\u0169ng c\u1ea7n ph\u1ea3i c\u00f3. V\u1eady k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":9003,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1155,1154],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec? Ngh\u1ec7 thu\u1eadt trao v\u00e0 nh\u1eadn feedback hi\u1ec7u qu\u1ea3<\/title>\n<meta name=\"description\" content=\"Ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp lu\u00f4n hi\u1ec7n h\u1eefu quanh ch\u00fang ta d\u01b0\u1edbi nhi\u1ec1u h\u00ecnh th\u1ee9c, ch\u00ednh v\u00ec v\u1eady m\u00e0 vi\u1ec7c trau d\u1ed3i, c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i v\u00f4 c\u00f9ng quan tr\u1ecdng.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec? Ngh\u1ec7 thu\u1eadt trao v\u00e0 nh\u1eadn feedback hi\u1ec7u qu\u1ea3\" \/>\n<meta property=\"og:description\" content=\"Ph\u1ea3n h\u1ed3i trong giao ti\u1ebfp lu\u00f4n hi\u1ec7n h\u1eefu quanh ch\u00fang ta d\u01b0\u1edbi nhi\u1ec1u h\u00ecnh th\u1ee9c, ch\u00ednh v\u00ec v\u1eady m\u00e0 vi\u1ec7c trau d\u1ed3i, c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i v\u00f4 c\u00f9ng quan tr\u1ecdng.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog th\u00f4ng tin tuy\u1ec3n d\u1ee5ng\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-16T04:24:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-20T11:40:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tuyendung.topcv.vn\/bai-viet\/wp-content\/uploads\/2024\/01\/ky-nag-phan-hoi-topcv.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tuyendung.topcv.vn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tuyendung.topcv.vn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"16 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/tuyendung.topcv.vn\/bai-viet\/ky-nang-phan-hoi\/\"},\"author\":{\"name\":\"Tuyendung.topcv.vn\",\"@id\":\"https:\/\/tuyendung.topcv.vn\/bai-viet\/#\/schema\/person\/4a2233016f835cdf753c7cc20d37c7a1\"},\"headline\":\"K\u1ef9 n\u0103ng ph\u1ea3n h\u1ed3i l\u00e0 g\u00ec? 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